Whether you are a tutor/trainer or studying management development to further your career, Super Series provides an exciting and flexible resource to help you to achieve your goals. The fifth edition is completely new and up-to-date, and has been structured to perfectly match the Institute of Leadership & Management (ILM)’s new unit-based qualifications for first line managers. It also harm…
There’s nothing new about using information to get things done – even cave dwellers needed information, such as how to get to the nearest source of pure water, just to stay alive. But you will often hear that we now live in the ‘Information Age’. That sug- gests that information is more important than ever before – perhaps the most important thing in modern life. At one time organiz…
There’s no doubt that a team that is working well can accomplish great things, and belonging to such a team is a satisfying experience. As we will discover, success is largely determined by the way people behave and how well their needs are met. We’ll look at the needs of teams in this session, but before we do we have to decide what we mean by a team. We all have our favourite teams, and …
There are always deadlines to meet, problems to deal with, demands upon your time. But, if we’re honest, many of us would have to admit that we don’t stop to think about making better use of our time. We get into certain patterns of working, we find a way of coping from day to day, and are content to let things go on as they are. In this first session of the workbook, we will look in more…
There are always deadlines to meet, problems to deal with, demands upon your time. But, if we’re honest, many of us would have to admit that we don’t stop to think about making better use of our time. We get into certain patterns of working, we find a way of coping from day to day, and are content to let things go on as they are. In this first session of the workbook, we will look in more…
Today change goes on all around us, all the time. It may once have been enough for a manager to fit into whatever job he or she was given and just keep things ticking along smoothly in much the same way as they always had. Today, however, no manager can afford to accept the status quo. If an organ- ization is to stay competitive and prosper, it must constantly change – which means that an es…