Healthcare Management

Healthcare management and the decision-making process perspective

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Healthcare appears to be a world of Evidence-Based Medicine and rational decisions. Seldom
available, sufficient or relevant in view of human needs, scientific evidence do not address priorities
when resources are more than ever globally insufficient to an increasingly voracious system. Literature
shows than evidence are not sufficient while a wide range of “stakeholders” vie to influence the
decision-making process.
We will be discussing the part "stakeholders" play in the decision-making process. Using the
Integrative Social Contract Theory, we will be discussing "hypernorms" and unsolved dilemmas that
exist within the Healthcare providing system. Using Philips works, we propose a normative and
derivative approach of stakeholders' expectations in strategic management. We suggest that a
framework that takes stakeholders' expectations –rather than simply their identities- into account, is a
prerequisite to managing resource allocation in transparency and making sure that the efficiency
requirements are acceptable for those stakeholders individually and collectively.

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Publisher

: ., 2013

Collation

1-23

Language

English

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NONE

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Subject(s)

Healthcare management and the decision-making proc

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