APA Style

Na, C, T, S, T, I, O, I, T, O, T, P, O, S, A. (). Information Technology in the Service Society: A Twenty-First Century Lever . : NATIONAL ACADEMY PRESS.

MLA Style

Na, Committee, To, Study, The, Impact, Of, Information, Technology, On, The, Performance, Of, Service, Activities,. "Information Technology in the Service Society: A Twenty-First Century Lever". : NATIONAL ACADEMY PRESS, . Computer Science.