APA Style

Lukowsky, P, D, W, S, L, C, A, M. (). Berliner Balanced Scorecard: Customer Perspective . : .

MLA Style

Lukowsky, Prof., Dr., Wilhelm, Schmeisser;, Lydia, Clausen, And, Martina. "Berliner Balanced Scorecard: Customer Perspective". : , . Makerting.