It’s ten o’clock on Monday morning. The boss of the branch office is in a rage. He’s been waiting for hours for an important e-mail, and it still hasn’t arrived. It can only be the fault of the mail server; it’s probably hung yet again. But a quick check of the computer shows that no mails have got stuck in the queue there,and there’snomentioneitherinthelogfilethatamailfromthesend…