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Found 1 from your keywords: author="Vincent K. Omachonu, P...

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PRINCIPLES OF TOTAL QUALITY MANAGEMENT

Vincent K. Omachonu, Ph.D. Joel E. Ross, Ph.D.

At a time when the United States faces tremendous pressure from global competition, and the voices of external customers are growing louder and stronger, the quest for quality has never been more urgent. The very survival of organizations is acutely in jeopardy. The notion of quality has gone from being a socially provocative one to being a deliberate strategy for long-term viability. In t…

Edition: THIRD EDITION
ISBN/ISSN: 0-203-99813-8
Collation: 1 - 518
Series Title: PRINCIPLES OF TOTAL QUALITY MANAGEMENT
Call Number: -

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