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Found 3 from your keywords: author="BMC Software"
cover
ITIL for the Small and Midsized Business
Comment Share
BMC Software

Small and midsized businesses experience business issues and challenges that are inherently different from those of larger enterprises. They generally have smaller workforces, lower budgets, and less complex IT environments than enterprise organizations. And yet, small and midsized businesses must meet the same types of demands as enterprise organizations, and optimize service levels to sup…

Edition
-
ISBN/ISSN
61096
Collation
1-8
Series Title
-
Call Number
-
cover
Managing IT Performance and Availability from an End-User Perspective
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BMC Software

As companies mature their IT operations, they know more about the performance of their networks, applications, servers, databases, and mainframe systems. However, reliable information about end-user experience remains elusive. This information is vital to gauge how well IT is adding value to the business. Obtaining reliable information about the end-user experience is just the first ste…

Edition
-
ISBN/ISSN
61679
Collation
1-13
Series Title
-
Call Number
-
cover
Connecting Business and IT Goals With Closed Loop Client Management
Comment Share
BMC Software

Client Management is the IT discipline of managing the lifecycle of end user systems (including desktops, lap- tops, and handhelds) from initial deployment, through provisioning, upgrade, and patch, to deprovisioning and decommissioning. This entails conflicting requirements from IT – which requires tight control and detailed planning – and the business – which requires flexibility and fa…

Edition
-
ISBN/ISSN
-
Collation
1-12
Series Title
-
Call Number
-